Privacy Policy

1. Introduction

Mitori (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mitori.ai and use our workforce intelligence platform.

2. Information We Collect

Website visitors: We collect standard web analytics data including pages visited, referral source, browser type, and device information. We use cookies only for essential functionality and analytics.

Demo form submissions: When you request a discovery call, we collect your name, work email, company, job title, company size, and area of interest.

Platform users (workforce observation): Our desktop agent captures activity patterns including active applications, meeting participation, and workflow sequences. We do not capture document content, email content, passwords, or private communications. See our Trust Center for full details.

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries and schedule discovery calls
• Deliver workforce intelligence audit services
• Generate anonymised, role-level workflow analysis
• Improve our platform and services
• Comply with legal obligations

4. Data Retention

Workforce observation data is retained only for the duration of the client engagement plus a 30-day buffer period, after which it is permanently deleted. Website analytics data is retained for 26 months. Contact form data is retained for the duration of the business relationship.

5. Your Rights

Under GDPR, CCPA, and applicable data protection legislation, you have the right to access, correct, delete, and port your personal data. To exercise these rights, contact privacy@mitori.ai.

6. Contact

For privacy-related enquiries, contact our Data Protection Officer at privacy@mitori.ai.